Safety Risk: Fire
Affected Models: Barcodes: 5055268787007, 5018486486404, 5055268787014, 5055268786796, 5018486437840, 5055268787038, 5055268787045.
Date: 12 May 2021
Details of Recall:
TIME Cables would like to make customers aware of a safety concern with regards to the below TIME Cables products sold via B&Q and Tradepoint from December 2020 to April 2021.
A printing error on the packaging has resulted in the incorrect amp rating of 25A being advised, as opposed to 6A, 10A or 16A.
The printing error may result in the product(s) being used for an installation which draws in excess of the current for which it is officially rated, potentially causing a risk of fire. Please check with your installer that these products have not been used with such applications.
The affected products were on sale between December 2020 & April 2021.
What to Do Next:
If in doubt regarding your installation stop using it immediately and please consult a qualified electrician or contact the TIME Cables helpline or email address below:
UK: 0800 531 6287 *
* Monday to Friday 08:30am – 17:00pm
If the product is not safe to continue using TIME cables will issue a full refund and send out a suitable replacement product that meets your installation requirement.